FAQs
Find answers to common questions about booking an appointment, what to expect, preparation, and our policies.
How do I Book?
To book an appointment, simply visit our website and fill out the appointment request form. If you have questions or would like assistance scheduling your appointment, visit our contact page to give us a call.
What should I bring?
For a custom appointment, please bring any design inspiration, fabric samples, or measurements that you have. This will help us create the perfect custom garment for you. For alterations, please bring shoes and any other garments you will be wearing with the outfit.
How long does it take?
The time required for each appointment varies depending on the complexity of the garment. Bespoke apparel typically takes 4-5 weeks to complete, while bespoke dresses may take up to six months. Our team will provide you with an estimated timeline during the consultation.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
Can I bring a friend?
Of course! We welcome friends and family to join you during your appointment. Their input can be valuable in creating your custom garment.
Still Have Questions?
Contact us for more information.